Full technical support is provided with the i-start pack to help you with any issues that you may have with reference to your email account, site statistics, etc. The support team are available from Monday to Friday, 9.00am to 5.30pm GMT at 353 (0) 21 4328062. These service hours are being extended shortly... All i-start customers can also avail of our extensive ie-control online support database resource 24/7.